Salus Group Academy Public Course Policy
Transfer Of Bookings:
Transfers are available prior to the commencement date. A transfer to another course will be issued if we receive a written request 5 business days prior to your nominated course commencement date and will incur a $25.00 (GST included) administration fee per transfer. If a transfer is made less than 5 days prior to the course commencement date, a $25 administration fee will apply. If a written request is not received within 48 hours of the course commencement date, the participant will forfeit 100% of the course fee. All requests must be addressed to; Salus Group Academy , 82 Burrows Street, Wondai QLD 4606 or admin@sgacademy.com.au
Refunds:
A refund is given if a written request is received 5 days prior to the scheduled course commencement date and an administration fee of $25.00 (GST included) will be incurred. All refund requests must be in writing addressed to: Salus Group Academy , 82 Burrows Street, Wondai QLD 4606 or admin@sgacademy.com.au. Refunds will be issued within 5 days of receiving the cancellation documentation. If a written request is not received within 5 days of the course commencement date, the participant will forfeit 100% of the course fee.
Schedule Changes:
Events Beyond Our Control: we may need to cancel or reschedule training courses or services due to any event beyond our reasonable control. Salus Group Academy will endeavour to offer an alternate date for your course however, in the event that the alternate date is not suitable, a full refund of the course fee will be provided.
